PRIVACY POLICY
Wrong Way Records — Privacy Policy
Last Updated: December 2025
Wrong Way Records (“we,” “our,” “us”) operates the website WrongWayRecordStore.com and our official accounts on various social media platforms (collectively, the “Services”).
We are committed to protecting your privacy and handling your personal information responsibly, in accordance with Canadian privacy laws.
By using our website, social media pages, or contacting us, you agree to this Privacy Policy.
1. Information We Collect
We may collect personal information when you interact with our website or any of our social media accounts.
Information you provide directly may include your name, email address, phone number, billing and shipping information, payment details, messages, order information, or newsletter sign-ups.
Information collected automatically may include your IP address, device type, browser information, analytics data, pages visited, and cookies or tracking data.
When you interact with our social media pages (such as Facebook, Instagram, TikTok, X, or YouTube), we may receive publicly available profile information, messages you send to us, comments or engagement, and aggregated analytics data provided by those platforms. We do not receive private account details unless you choose to share them.
2. How We Use Your Information
We use your information to process orders, respond to inquiries, provide customer support, send updates and promotions (with your consent), improve our website and services, run advertising campaigns, and fulfill legal or regulatory requirements.
We do not sell your personal information.
3. Sharing Your Information
We may share information with trusted service providers who help us operate our business, including payment processors, shipping carriers, web hosts, analytics tools, and marketing platforms. These providers only receive the information necessary to perform their services.
We may also disclose information if required to comply with legal obligations, enforce our policies, or protect our rights and customers.
4. Social Media Platforms
Social media platforms have their own privacy policies and may collect information independently of us. When you engage with Wrong Way Records on social media, your activity is governed by those platforms’ terms.
We only receive the information those platforms allow account administrators to view, such as public profile details, messages you send, comments, or analytics insights.
5. Cookies and Tracking Technologies
Our website and advertising tools may use cookies, analytics trackers, session data, and retargeting pixels to operate the store, improve performance, and personalize your experience.
You may disable cookies in your browser settings, although some website features may not function properly.
6. Your Rights and Choices
You may request access to your personal information, ask for corrections, withdraw consent for marketing communications, or request deletion of your information (subject to legal retention requirements).
To make a privacy request, contact us at info@wrongwayrecordstore.com.
7. Data Security
We take reasonable steps to protect your information, including encrypted payment processing, secure hosting, system monitoring, and limited employee access. However, no online system is completely secure, and we encourage users to share information responsibly.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from minors.
9. Third-Party Links
Our website and social media posts may include links to external sites. We are not responsible for the privacy practices of third-party websites.
10. Updates to this Policy
We may update this Privacy Policy periodically. The latest version will always be available on WrongWayRecordStore.com.
11. Contact Us
Wrong Way Records
197B Main Street South
Newmarket, Ontario, Canada
Email: info@wrongwayrecordstore.com
Website: https://wrongwayrecordstore.com/