RETURN POLICY
At Wrong Way Records, we want every customer to enjoy their purchase with confidence. Because many of our items are one-of-a-kind or vintage, our return guidelines vary by product:
New Vinyl & Merchandise
Returns accepted within 14 days of purchase with receipt. Items must be unopened, unused, and in original condition.
Refunds will be issued to the original payment method.
Used & Collectible Vinyl
All used records are sold as-is. We carefully grade and describe condition so you know what to expect. Returns are only accepted if the item is significantly misgraded or defective.
Defective or Incorrect Items
If you receive a damaged, defective, or wrong item, please contact us at info@wrongwayrecords.com within 7 days of delivery for a replacement or refund.
In-Store Purchases
Store credit or exchange may be offered at the manager’s discretion.
We’re music lovers first—so if you ever have a concern, reach out at info@wrongwayrecords.com, and we’ll do our best to make it right.
